Voice-enabled robots have moved from gimmick to game-changer in hotels. In 2025, falling hardware prices and on-device large-language models (LLMs) are fuelling a wave of robot concierges that boost revenue, slash wait times and delight guests around the clock.
Insights, updates, and resources for AI-powered business intelligence.
Personalisation in travel planning has evolved beyond targeted emails and “recommended for you” packages.
2025: The Year of Agentic Travel and Tourism
Explore how AI agents are revolutionizing the hotel industry by enhancing guest experiences, optimizing operations, and boosting revenue in 2025.
Explore the transformative impact of AI agents in hotels, enhancing guest experiences, automating tasks, and promoting sustainability.