2025: Robot Concierges and Voice-First Service – Hospitality’s Next Big Leap
Voice-enabled robots have moved from gimmick to game-changer in hotels. In 2025, falling hardware prices and on-device large-language models (LLMs) are fuelling a wave of robot concierges that boost revenue, slash wait times and delight guests around the clock.
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Insights, updates, and resources for AI-powered business intelligence.
2025: AI-Powered Itinerary Personalisation Becomes the New Battleground in Travel
Personalisation in travel planning has evolved beyond targeted emails and “recommended for you” packages.
2025: AI-Driven Dynamic Pricing Reinvents Hotel Revenue Management
Once reserved for airlines and e-commerce giants, dynamic pricing has become the new cornerstone of hotel revenue strategy. Powerful large-language-model (LLM) engines and real-time data pipelines now let properties of every size reprice inventory in seconds, boosting RevPAR, squeezing out manual guesswork and delighting profit-hungry owners. Custom builds, off-the-shelf revenue-management suites and API-first “commercial-intelligence” platforms are fuelling a market expected to leap from US $3.97 billion in 2023 to US $6.29 billion by 2030 (7.6 % CAGR).
2025: Robot Concierges and Voice-First Service – Hospitality’s Next Big Leap
Voice-enabled robots have moved from gimmick to game-changer in hotels. In 2025, falling hardware prices and on-device large-language models (LLMs) are fuelling a wave of robot concierges that boost revenue, slash wait times and delight guests around the clock.
2025: The Year of Agentic Travel and Tourism
2025: The Year of Agentic Travel and Tourism
Agentic Websites: Transforming Customer Experience with AI-Driven Personalization
Discover how agentic websites revolutionize customer interactions with AI-driven personalization, creating seamless digital experiences.
5 Key AI Travel and Hospitality Stats for 2025
Discover the top 5 AI trends shaping travel and hospitality by 2025. Insights on market growth, personalization, and industry innovations.