Voice-enabled robots have moved from gimmick to game-changer in hotels. In 2025, falling hardware prices and on-device large-language models (LLMs) are fuelling a wave of robot concierges that boost revenue, slash wait times and delight guests around the clock.
Insights, updates, and resources for AI-powered business intelligence.
Personalisation in travel planning has evolved beyond targeted emails and “recommended for you” packages.
Discover the top 5 AI trends shaping travel and hospitality by 2025. Insights on market growth, personalization, and industry innovations.