Featured • AI & Technology

AI Customer-Service Agents Are Redefining Guest Engagement — Why “Agent Chat” Leads the Pack

Instant, personalised support is no longer a luxury; it’s a baseline expectation in travel and hospitality. In 2025, <strong>AI customer

Agentic Tourism
June 28, 2025 • 2 min read
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Insights, updates, and resources for AI-powered business intelligence.

AI & Technology June 28, 2025

AI Customer-Service Agents Are Redefining Guest Engagement — Why “Agent Chat” Leads the Pack

Instant, personalised support is no longer a luxury; it’s a baseline expectation in travel and hospitality. In 2025, <strong>AI customer

Agentic Tourism
2 min read
Business Intelligence June 27, 2025

AI-Powered Dynamic Pricing Takes Hospitality Revenue Management to the Next Level

In 2025, hotels and OTAs are shifting from static pricing schedules to AI-driven dynamic pricing engines that adapt rates in real time.

Agentic Tourism
2 min read
AI & Technology June 25, 2025

AI Carbon-Intelligent Travel: From Search to Stay.

For years, sustainable travel sat in the “nice to have” bucket. In 2025 it is embedded end-to-end in the booking flow thanks to AI carbon-intelligence: large-language-model agents that calculate, compare and even optimise a trip’s emissions in real time.

Agentic Tourism
2 min read
AI & Technology June 22, 2025

Real-Time Multilingual AI Is Killing the Language Barrier in Hospitality

The Babel era of phrasebooks and pocket dictionaries is ending. In 2025, AI-driven real-time translation—embedded in phones, wearables, chat platforms and hotel tech stacks—is turning every frontline employee and traveller into a polyglot.

Agentic Tourism
2 min read
Industry News June 22, 2025

How AI-Powered Digital Twins Are Transforming Hotel Operations

Once confined to industrial manufacturing and aerospace, digital twin technology is rapidly entering hospitality.

Agentic Tourism
2 min read
AI & Technology June 19, 2025

AI-Powered Accessibility Tools Are Reshaping Inclusive Tourism

The tourism industry is undergoing a profound shift as artificial intelligence (AI) helps remove long-standing barriers to travel for people with disabilities.

Agentic Tourism
2 min read