AI Customer-Service Agents Are Redefining Guest Engagement — Why “Agent Chat” Leads the Pack
Instant, personalised support is no longer a luxury; it’s a baseline expectation in travel and hospitality. In 2025, <strong>AI customer
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Insights, updates, and resources for AI-powered business intelligence.
AI‑Powered Baggage Handling: Transforming the Airport Experience
AI‑Powered Baggage Handling: Transforming the Airport Experience
Real-Time Multilingual AI Is Killing the Language Barrier in Hospitality
The Babel era of phrasebooks and pocket dictionaries is ending. In 2025, AI-driven real-time translation—embedded in phones, wearables, chat platforms and hotel tech stacks—is turning every frontline employee and traveller into a polyglot.
How AI-Powered Digital Twins Are Transforming Hotel Operations
Once confined to industrial manufacturing and aerospace, digital twin technology is rapidly entering hospitality.
AI Travel Companions Are Replacing the Traditional Tour Guide
The traditional group tour guide—once the cornerstone of cultural exploration—is being reinvented in 2025 by a new generation of AI-powered personal travel companions.
Harnessing AI Discovery Tools: A New Era of Business Growth
Explore AI discovery tools essential for unlocking business growth and gaining competitive advantage in today's market.