Voice-enabled robots have moved from gimmick to game-changer in hotels. In 2025, falling hardware prices and on-device large-language models (LLMs) are fuelling a wave of robot concierges that boost revenue, slash wait times and delight guests around the clock.
Insights, updates, and resources for AI-powered business intelligence.
Personalisation in travel planning has evolved beyond targeted emails and “recommended for you” packages.
Discover how agentic websites harness AI to offer personalized digital experiences that boost customer engagement and loyalty.