Instant, personalised support is no longer a luxury; it’s a baseline expectation in travel and hospitality. In 2025, <strong>AI customer
Insights, updates, and resources for AI-powered business intelligence.
The Babel era of phrasebooks and pocket dictionaries is ending. In 2025, AI-driven real-time translation—embedded in phones, wearables, chat platforms and hotel tech stacks—is turning every frontline employee and traveller into a polyglot.
Energy is the single largest controllable operating cost in hospitality, averaging 6–10 % of total revenue.