Featured • AI & Technology

AI Customer-Service Agents Are Redefining Guest Engagement — Why “Agent Chat” Leads the Pack

Instant, personalised support is no longer a luxury; it’s a baseline expectation in travel and hospitality. In 2025, <strong>AI customer

Agentic Tourism
June 28, 2025 • 2 min read
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Featured image for Real-Time Multilingual AI Is Killing the Language Barrier in Hospitality
AI & Technology June 22, 2025

Real-Time Multilingual AI Is Killing the Language Barrier in Hospitality

The Babel era of phrasebooks and pocket dictionaries is ending. In 2025, AI-driven real-time translation—embedded in phones, wearables, chat platforms and hotel tech stacks—is turning every frontline employee and traveller into a polyglot.

Agentic Tourism
2 min read
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Case Studies June 20, 2025

AI Energy Managers Are Slashing Hotel Carbon Emissions

Energy is the single largest controllable operating cost in hospitality, averaging 6–10 % of total revenue.

Agentic Tourism
2 min read