Instant Checkout meets Travel: How ACP could unlock in-chat bookings for hotels, tours, and attractions
Insights, updates, and resources for AI-powered business intelligence.
Instant Checkout meets Travel: How ACP could unlock in-chat bookings for hotels, tours, and attractions
AI on the High Seas: Shaping the Future of Cruise Tourism
Lost keycards and passport queues are becoming relics. In 2025, AI-driven biometric identity platforms are stitching the entire journey—airport, hotel and attraction—into one touch-free flow
AI concierges that understand natural speech are moving from luxury pilots to brand standards across mid-scale and premium hotels.
Voice-enabled robots have moved from gimmick to game-changer in hotels. In 2025, falling hardware prices and on-device large-language models (LLMs) are fuelling a wave of robot concierges that boost revenue, slash wait times and delight guests around the clock.
2025: The Year of Agentic Travel and Tourism