2025: Robot Concierges and Voice-First Service – Hospitality’s Next Big Leap
Voice-enabled robots have moved from gimmick to game-changer in hotels. In 2025, falling hardware prices and on-device large-language models (LLMs) are fuelling a wave of robot concierges that boost revenue, slash wait times and delight guests around the clock.
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Insights, updates, and resources for AI-powered business intelligence.
2025: AI-Powered Itinerary Personalisation Becomes the New Battleground in Travel
Personalisation in travel planning has evolved beyond targeted emails and “recommended for you” packages.
2025: AI-Driven Dynamic Pricing Reinvents Hotel Revenue Management
Once reserved for airlines and e-commerce giants, dynamic pricing has become the new cornerstone of hotel revenue strategy. Powerful large-language-model (LLM) engines and real-time data pipelines now let properties of every size reprice inventory in seconds, boosting RevPAR, squeezing out manual guesswork and delighting profit-hungry owners. Custom builds, off-the-shelf revenue-management suites and API-first “commercial-intelligence” platforms are fuelling a market expected to leap from US $3.97 billion in 2023 to US $6.29 billion by 2030 (7.6 % CAGR).
2025: Robot Concierges and Voice-First Service – Hospitality’s Next Big Leap
Voice-enabled robots have moved from gimmick to game-changer in hotels. In 2025, falling hardware prices and on-device large-language models (LLMs) are fuelling a wave of robot concierges that boost revenue, slash wait times and delight guests around the clock.
2025: The Year of Agentic Travel and Tourism
2025: The Year of Agentic Travel and Tourism
2025: The Year of Agentic Travel Revolution
Explore how 2025 is set to transform travel with autonomous AI agents enhancing efficiency and personalizing experiences.
Leading AI Customer Service Agents to Revolutionize 2025
Discover the top AI customer service agents set to redefine support in 2025 and how they can benefit your business operations.