Insights, updates, and resources for AI-powered business intelligence.
In 2025, hotels and OTAs are shifting from static pricing schedules to AI-driven dynamic pricing engines that adapt rates in real time.
For years, sustainable travel sat in the “nice to have” bucket. In 2025 it is embedded end-to-end in the booking flow thanks to AI carbon-intelligence: large-language-model agents that calculate, compare and even optimise a trip’s emissions in real time.
AI concierges that understand natural speech are moving from luxury pilots to brand standards across mid-scale and premium hotels.
In 2025, the travel industry is undergoing a seismic shift with the widespread rollout of AI-powered dynamic packaging — a capability that tailors, prices and assembles complete travel itineraries in real time.
Keycards, passport queues and paper boarding passes are fading into history. In 2025, AI-powered biometric identity platforma are stitching together hotels, airports and ground transport into a single, document-free journey.
Energy is the single largest controllable operating cost in hospitality, averaging 6–10 % of total revenue.