Latest Articles
Insights, updates, and resources for AI-powered business intelligence.
Voice-First AI Concierges Are Becoming Every Hotel’s New Front Desk
AI concierges that understand natural speech are moving from luxury pilots to brand standards across mid-scale and premium hotels.
AI-Powered Dynamic Packaging Is Reinventing How We Book Travel
In 2025, the travel industry is undergoing a seismic shift with the widespread rollout of AI-powered dynamic packaging — a capability that tailors, prices and assembles complete travel itineraries in real time.
2025: Biometric Check-in AI—From Hotel Lobby to Boarding Gate
Keycards, passport queues and paper boarding passes are fading into history. In 2025, AI-powered biometric identity platforma are stitching together hotels, airports and ground transport into a single, document-free journey.
AI Energy Managers Are Slashing Hotel Carbon Emissions
Energy is the single largest controllable operating cost in hospitality, averaging 6–10 % of total revenue.
2025: AI-Driven Dynamic Pricing Reinvents Hotel Revenue Management
Once reserved for airlines and e-commerce giants, dynamic pricing has become the new cornerstone of hotel revenue strategy. Powerful large-language-model (LLM) engines and real-time data pipelines now let properties of every size reprice inventory in seconds, boosting RevPAR, squeezing out manual guesswork and delighting profit-hungry owners. Custom builds, off-the-shelf revenue-management suites and API-first “commercial-intelligence” platforms are fuelling a market expected to leap from US $3.97 billion in 2023 to US $6.29 billion by 2030 (7.6 % CAGR).
2025: Robot Concierges and Voice-First Service – Hospitality’s Next Big Leap
Voice-enabled robots have moved from gimmick to game-changer in hotels. In 2025, falling hardware prices and on-device large-language models (LLMs) are fuelling a wave of robot concierges that boost revenue, slash wait times and delight guests around the clock.