Latest Articles
Insights, updates, and resources for AI-powered business intelligence.
Voice-First AI Concierges Are Becoming Every Hotel’s New Front Desk
AI concierges that understand natural speech are moving from luxury pilots to brand standards across mid-scale and premium hotels.
Generative AI Is Transforming the Hospitality Loyalty Game
In 2025, hospitality loyalty programmes are undergoing a radical reinvention, driven by the capabilities of generative AI.
AI Energy Managers Are Slashing Hotel Carbon Emissions
Energy is the single largest controllable operating cost in hospitality, averaging 6–10 % of total revenue.
AI Travel Companions Are Replacing the Traditional Tour Guide
The traditional group tour guide—once the cornerstone of cultural exploration—is being reinvented in 2025 by a new generation of AI-powered personal travel companions.
AI-Powered Accessibility Tools Are Reshaping Inclusive Tourism
The tourism industry is undergoing a profound shift as artificial intelligence (AI) helps remove long-standing barriers to travel for people with disabilities.
2025: AI-Driven Dynamic Pricing Reinvents Hotel Revenue Management
Once reserved for airlines and e-commerce giants, dynamic pricing has become the new cornerstone of hotel revenue strategy. Powerful large-language-model (LLM) engines and real-time data pipelines now let properties of every size reprice inventory in seconds, boosting RevPAR, squeezing out manual guesswork and delighting profit-hungry owners. Custom builds, off-the-shelf revenue-management suites and API-first “commercial-intelligence” platforms are fuelling a market expected to leap from US $3.97 billion in 2023 to US $6.29 billion by 2030 (7.6 % CAGR).