Latest Articles
Insights, updates, and resources for AI-powered business intelligence.
Real-Time Multilingual AI Is Killing the Language Barrier in Hospitality
The Babel era of phrasebooks and pocket dictionaries is ending. In 2025, AI-driven real-time translation—embedded in phones, wearables, chat platforms and hotel tech stacks—is turning every frontline employee and traveller into a polyglot.
2025: Biometric Check-in AI—From Hotel Lobby to Boarding Gate
Keycards, passport queues and paper boarding passes are fading into history. In 2025, AI-powered biometric identity platforma are stitching together hotels, airports and ground transport into a single, document-free journey.
Generative AI Is Transforming the Hospitality Loyalty Game
In 2025, hospitality loyalty programmes are undergoing a radical reinvention, driven by the capabilities of generative AI.
AI Energy Managers Are Slashing Hotel Carbon Emissions
Energy is the single largest controllable operating cost in hospitality, averaging 6–10 % of total revenue.
The Best Uses of AI Agents in the Hotel Industry
Explore the transformative impact of AI agents in hotels, enhancing guest experiences, automating tasks, and promoting sustainability.