Support Center

Get help with Agent Chat™ and maximize your tourism business potential

Getting Started

Learn the basics of setting up and configuring your Agent Chat™ widget

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Configuration

Advanced setup, customization, and integration with your existing systems

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Troubleshooting

Solve common issues and optimize your Agent Chat™ performance

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Getting Started

Quick Start: Setup in 5 Minutes

Complete walkthrough to get your first Agent Chat™ widget live on your tourism website

5 min read
Account Setup: Business Configuration

Configure your business profile, upload content, and customize your chat experience

8 min read
Widget Embedding: Add to Your Site

Step-by-step instructions for adding the widget to WordPress, Shopify, and custom sites

3 min read
First Conversation: Testing Your Setup

Verify your Agent Chat™ is working correctly and handling customer inquiries

4 min read

Advanced Configuration

Brand Customization: Colors & Styling

Match your chat widget to your brand with custom colors, logos, and messaging

6 min read
Content Management: FAQs & Knowledge Base

Add, edit, and organize your tourism content for better AI responses

10 min read
Lead Collection: Capture Customer Information

Configure lead capture settings to maximize booking inquiries and conversions

7 min read
Analytics Setup: Track Performance

Monitor chat performance, customer satisfaction, and conversion metrics

8 min read

Common Issues

Frequently Asked Questions
Check that the widget code is properly embedded and your domain is whitelisted in your account settings.
Go to Settings > Widget Customization in your dashboard to change colors, upload your logo, and modify messages.
Yes! We support integrations with major booking platforms including FareHarbor, Rezdy, and custom APIs.

Need Personal Help?

Our tourism experts are ready to help you maximize your Agent Chat™ ROI

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Join the Community

Connect with other tourism businesses using Agent Chat™

Community Forum